Frequently Asked Questions
Everything you need to know about your WTB performance gear.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for athletes who need their gear urgently.
What is your return policy on worn athletic apparel?
We offer a 30-day return window. Items must be in original condition with tags attached; for hygiene reasons, worn base layers and swimwear cannot be returned.
Do you offer a warranty on high-performance gear?
Yes, all WTB hardware and equipment come with a 1-year manufacturer warranty against defects in materials and workmanship.
How do I find the right size for my sports gear?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for comfort during high-intensity activity.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking link to monitor your package's journey to your doorstep.